Forum Discussion
RaquelD
21 days agoModerator
Hello. I'm sorry to hear about your experience with the internet. We work remotely too and understand the importance of a stable and consistent connection. If you have been having ongoing trouble with the connection when it's not raining too we need to look into this further. This is not a normal situation nor the experience we want you to have. If this is only occurring during a rainy season, there may be a lose connection or something that needs to be addressed. We are available to assist with all of your concerns. Please email us at cox.help@cox.com with your name, address and a link to this thread so we can help. Thank you so much.