85142 - The Internet is always hanging and then connecting again. I consistently see Uncorrectable Errors.
85142 - The Internet is always hanging and then connecting again. I consistently see Uncorrectable Errors on Channels 1,6,7,8, and 9 with Arris SB6183 16-channel modem. I confirmed outside connections are solid where we have an Antronix 4-way 5-1002Mhz splitter with four -7dB out connections. We also have a MoCA POE-F201C filter for the incoming line. No major issues until a recent Cox Outage and now constant issues. Any recommendations?
Does Cox artificially favor Speed-Tests? Real-World speeds slower than SpeedTest results.
I am on the Internet Preferred 150 plan, and in the last few months I've been having issues with my transfer speeds. Based on my plan, I should be getting 150 Mbps down / 10 Mbps up, and results from speedtest.com or fast.com always show my connection meeting or exceeding those transfer rates with speeds around 175 down and 10.5 up on average. The problem is that these speeds are not holding up under sustained real-world loads, particularly on the Upstream side. I operate a Plex Media Server in my home and routinely stream from it throughout the day. In the past I was able to reliably stream at 8 Mbps, but in the last couple of months I have had severe buffering issues and had to bump down to 4 Mbps or less to get a stable stream. I have backed this up with a series of iperf3 tests, all of which show an initial transfer speed of 10 Mbps, which almost immediately drops to 4-4.5 Mbps after about a second of testing. Regular large transfers to other cloud storage services tell a similar story. For the record, I disconnected my router and did a wired test with my laptop connected directly to the modem, which did show an overall increase to 5-5.5 Mbps in iPerf3, but that is still well below the service I pay for. Unless there is a problem with my modem (it has not given me any noteworthy trouble to date), I can't think of any hardware bottlenecks on my end that would limit my speeds, so it really feels like Cox is under-delivering my internet service and masking it by prioritizing speed test traffic.
Remember to report Cox to the FCC
Please remember that if you have an issue with your internet and cox cannot solve the problem while still continuing to charge your every month, you should contact the FCC. They are there so that companies like cox cannot abuse the monopoly they hold over many users. Before disconnecting service and giving up contact the FCC first and tell them what's happening. here is a related post that is talking about this as well forums.cox.com/.../issues-with-your-internet-call-the-fcc
I have the unlimited data plan for $50 each month yet cox reduced my gigablast plan to 50m download 3m upload which is completely inadequate, for 90 days because they think I am HARMING others connection in the neighborhood.
I purchased the unlimited plan because I need to use a lot of data and you are saying I'm actually not allowed to do that? the person also in a insulting manner say he could not remove the limit nor could his fu**** supervisor. just because they see my usage as not appropriate they punish me?Connection drops just enough to kick wife out of work VPN multiple times every morning.
For the last 2 months or so between the hours of 7am and 12pm, our connection will drop just enough to kick my wife out of her work VPN. It will glitch out my YouTube as well but that is far less important. The rest of the day is generally fine and my speeds are good when it's not doing it. But my wife can't work if it kicks her out. I was told a technician can put a monitor on my line to try and catch the issue but I can't seem to get one to do it. I lay far too much to you guys for this to be happening.
