Forum Discussion

sph's avatar
sph
New Contributor III

Feel better? lol. This forum isn't meant for debating points of view, but I'll bite (in before lock)... first, thanks for your point of view, but painting forum posters with such a generalized brush is presuming too much imo, and that's my point of view.

As for issues with Cox services, customer service, etc., quite simply, the reason you're reading so many posted issues is because that's largely the reason for this forum, for folks to post their issues and for others (be they other forum users or Cox support personnel) to offer their help.  Minus an issue or an offer to assist, little reason to post (and yet, here I am ;-)

And the reason many posters blame Cox for their issues quite frankly, per my experience, is because Cox is to blame for many of the issues posters post about.

FormerMember's avatar
FormerMember
Former Moderator
6 years ago

The initial point I was making is that if you have an issue with Cox services it is best to call them directly. There are many complicated issues to consider when your service malfunctions. And since Cox technicians don't monitor this forum it's unlikely the correct resolution will be found here. In addition, I had read so many responses to the effect "Yeah, I have the same problem. Cox **." that I felt the need for my post. It seems that it angered the stereotype it was directed to. 

BTW. Whereas you first say this isn't the place to debate issues with Cox's service you then go on to say that it is. lol ... as you say (did you really laugh out loud? If so, you should seek psychiatric help ... or resume your medication regimen)

My Cox services work fine. For those with issues who simply come here to complain, it is THEIR problem, not Cox's. This is a technical support forum, not a support group for insecure whiners.

Again, thank you for proving my point about the clueless chiming in with nonsensical misinformation.