Forum Discussion

AmDam's avatar
AmDam
New Contributor
6 years ago

Random lag spikes

Hello , I've been getting random lag spikes for some quite time when I play on xbox and pc. Recently I upgraded my service to gigablast. But it still does it , I've been doing speed test when theres no issues and when I get spikes. I get around 560mb download & 3mb upload on a good moment. 190mb - 300mb & 0.5mb upload when I get spiked.Also my router just loses internet at random times . I have a couple people connected on my router but they mostly watch videos or go on social media. Just mostly affects me whenever I play games. Don't know if I need things to be checked out or what.

connection issues
connection issues limit devices limit connections limit IP addresses
cox support
dropped_connections internet
Gigablast
internet speed
issue
packet loss
  • AmDam's avatar
    AmDam
    New Contributor
    6 years ago

    I checked my issues I have and it appears that my dns times out time to time ?

  • mm19's avatar
    mm19
    New Contributor
    6 years ago

    I have also been experiencing this issue. However, I dont "game", all I am doing is (1) browsing the web or (2) working online. It seems to be getting only worse. If you find a solution or why this might be happening, for yourself, please let me know. 

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      @Mm19, are you on a hard-wired (ethernet) connection or are you on WiFi? Do you experience slow speeds or intermittent connectivity? -Kevin M. Cox Support Forum Moderator