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Amalia's avatar
Amalia
New Contributor
7 years ago

Panoramic WiFi signal lost

so we had  Panoramic so if for about three months and we had to many issue. Almost every other weekend our singal for both 2.4 and 5g can’t connect to a single device around the house. Trying to reset through with an operator couple times and they couldn’t connect. They recommend us that it was a equipment issue and to go return it. We did and we still have the issue. A cox contractor and fixed for a while. Yet agian we are having issue with our wifif.

connecti
connection issue
connection issues correctables
connection issues disconnect
connection issues limit devices limit connections limit IP addresses
connection issues T3 errors Timeout
connection issues uncorrectables
Data Usage

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  • ajgringo619's avatar
    ajgringo619
    New Contributor III
    7 years ago

    Seems I'm not the only one. My 2.4G network has been going off and on all day today, the 5G network had to be disabled just to get any connection. I'm going to the Cox Store tomorrow and replace this POS modem.

  • MichaelJ's avatar
    MichaelJ
    Moderator
    7 years ago
    Hi Amalia, we are happy to assist in troubleshooting your WiFi connection. Please email us at cox.help@cox.com with your complete homes address.