Forum Discussion

Veze1000's avatar
Veze1000
New Contributor
4 years ago

Packet loss and jitter so bad I can't even work from home

This issue seems to be getting worse and worse with time.  It started a few months ago, occasional missed ping/packet, small ping spikes every once in a while, but over time the issue is getting wors...
internet
jitter
outages
packet loss
MichaelJ's avatar
MichaelJ
Moderator
4 years ago
Hi Veze1000,

This issue can't be resolved by the Forums members. Please reach us at cox.help@cox.com

Please include your full address, your first/last name, and the first/last name of the primary account holder. Also, please send a link to your Forums message for continuity.

We may need to schedule to have another tech come out, so please include your best contact number as well and let us know if you prefer morning or afternoon appointments.

Thank you,

Mike J.
Cox Support Forums Moderator