is there a way to disable all SPAM filtering on the Cox servers?
I
s there a way to disable all SPAM filtering on the Cox Webmail servers? I notice some valid mail never makes it to my Apple Mail account.
thanks
Forum Discussion
Hello Don244,
As WiderMouthOpen mentioned, there is no additional SPAM setting within the Webmail UI outside of marking an email as SPAM. I can help share your feedback about interest in a SPAM setting, though there is no charge for the email service or features. The only feature I can think that may help you in sorting email is to create Filters within Webmail Settings to help manage emails going to your cox.net account. If you'd like to see more about the available settings in our Webmail you may check here email settings.
DustinP
Cox Forum Support Moderator
@DustinP, unwanted email in the Inbox can be blocked with Filter Rules. Marking email as spam can be counter-productive. It can lead to future email being flagged as spam that Filter Rules can't block. Flagging unwanted email as spam would be a good thing if email clients and services provided a way to block them. But without the ability to do that, it creates a bigger nuisance. You get unwanted email that can't be blocked.
WiderMouthOpen knows Cox doesn't have a customer line-item charge for email. He was more likely guessing Cox would have to pay a higher fee to their provider, for email service with custom spam filtering, and it was a cost saving decision to exclude it.
As for the filter suggestion, if you know a way to filter Webmail that's been flagged as spam, please share it with the rest of us. But, please pass along our feedback because any spam setting or process that allows those emails to be blocked would be helpful.
When you make the URL you posted a link, forum users don't have to copy and paste it into the address bar to go to the website. The Cox Email Settings documentation on that webpage fails to mention Filter Rules and Blocked Senders can't block Webmail that's been flagged as spam by an email security company.
A configuration update is needed for a spam setting to allow spam to be blocked.
