ContributionsMost RecentMost LikesSolutionsRe: Bill Hello Joannpatrick48, Customers using Apple Pay must use the Cox App and an IOS device to make a payment, we are unable to process this payment type. Here's a link to our website of acceptable method of payments: https://www.cox.com/residential/support/acceptable-method-of-payments.html Re: Billing Hello rkrind, This forum is primarily intended for the discussion of technical issue among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at Cox.Help@cox.com with your account details and we'd be happy to assist you with this. Re: Will cox ever support 4k uhd with hdr content for tv service and or movies Hello Tomley, Recording 4K programming is not supported on the cable boxes, however I can help share your feedback on that topic. Re: Okc Outage Hello, When you have a moment for support, could you please email us at Cox.Help@cox.com with your name and complete address? We can help investigate this issue that remains since the outage has cleared. I understand how important it is to have that connection restored at home. Re: Missing Ep 4 Showtime Woman in the Wall Hello Knemecek, Are you still facing an issue with this particular episode missing from On Demand? If so, could you send us an email with your name, complete address, and the URL to this topic to Cox.Help@cox.com? We can help investigate this on your behalf. Re: POP3 or IMAP for Yahoo email transition At this time, there is no detail as to the time or date of when a cox.net will migrate, but Cox will send an email with updates as the migration approaches. If utilizing a client for email and have an issue sending an email, you may sign into myemail.cox.net and attempt to sign in and send an email. Should there be an issue signing into Webmail, then our team of support is available to assist over the phone, or email Cox.Help@cox.com. If there are any issues after the cox.net email is migrated to Yahoo, then Yahoo support would be the team to reach out for further assistance. Re: Should I still keep my cox email address? sethm1, I appreciate your concern. You can delete afterwards if you wish. If in the future you need to manage your Contact Information, then this is possible from MyAccount https://www.cox.com/residential/support/changing-contact-information-and-notification-preferences-online.html. Re: POP3 or IMAP for Yahoo email transition Rdrolet, Cox wants this transition to be easy. To add more of what Brian shared, our website has a link for more about the cox.net email transitioning to Yahoo here: https://www.cox.com/emailmove. It is mentioned on that article that "After your email has transitioned you will not be able to send or receive email until you log into Yahoo Mail and accept the Terms of Service." Re: Download speeds constantly drop to 30 mbps on a 500 mbps plan. packetwizard, When you have a moment for support on this issue, could you please email us at Cox.Help@cox.com with your name, address, and the URL of this forum. We can help investigate about the speed loss you're seeing. Re: Constant outages Hello Blackbetty4, We can help review your account about the outages and credits. When you have a moment for support, could you email us at Cox.Help@cox.com with your name and complete address, and some detail of the issues?