Forum Discussion

Cmahar88's avatar
Cmahar88
New Contributor
5 days ago

Internet outage

My internet is down 

  • Hi Cmahar88, oh, no! That's always a frustrating way to start a morning. Have you tried resetting your modem? Unplug the power from the modem for 30 seconds. After plugging it back in, give the modem 5-10 minutes to complete the reboot process. Please let us know if this restores your internet connectivity.

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    A couple of things to try. Power the modem down, check all cables, make sure they are all finger tight. If you have a bent cable, swap it out. Check any splitters, make sure everything is snug. Power the modem back on, and see if that helps.