waited 22 minutes on chat for a live representative. Gave up and phoned. Held for 15 minutes and spoke to someone who hung up when I said I was enquiring about cancelling. Called back and held for 18n minutes. On the phone with an agent now. Lif is too short for this
Hello Frank62, I apologize that you had issues reaching support. We truly value our customers and want you to always feel that way. I want to help make this right. If you would like send me an email at cox.help@cox.com with your full name and address I would love to assist you if you still need help.
Sorted thanks
