Internet out again.
Once again my internet service is down. Happens multiple times a week. I pay almost $300 a month for service that works 70% of the time. Cox, please refund 30% of my monthly bill for the last few months.
Forum Discussion
Hello. I'm sorry to hear you have been having trouble with your internet multiple times per week. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
It is now out again.
This is last straw. Out 3 times in 3 hours is crap, especially considering how much I pay.
Hi, we are sorry that your services are not working the way that they should. We want to do everything that we can to keep you with us. When you have a moment for support, please email us at cox.help@cox.com with your full name and address.
