Internet Outages AGAIN!!
I have had 4 outages in the last week in my area/neighborhood near Buffalo and Summerlin Parkway. (7 total in the last 3 weeks)
I called Friday to get credited for the outages and Cox did but when asked why or will these keep happening?.. nothing.
I understand COX is going to keep us in the dark about what causes their problems but for the amount we pay there should be some "communication" (haa, get it!) from them about a service that we rely on now as much as power and water!
This has made me start looking to get a second connection which I should have to do. And Cox doesn't care they have the monopoly over most the area. A class action suit would be nice.