Internet issues

Question

My internet has been running very slow since last week and I haven’t even reached my data limit

lisah · Answer

Hi TialashioMoo. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on X at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator

darkatt · Answer

What modem are you using? Are you testing over wifi or ethernet?.&nbsp;

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Internet issues

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