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Tremac84's avatar
Tremac84
New Contributor
2 months ago

Internet

My internet isn’t working 

2 Replies

  • Hi Tremac84,

    Thanks for reaching out to us through Cox Forums. To help us investigate why your internet isn’t working, please email us at Cox.Help@cox.com along with this post, your full name, and your complete address. 

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    Are you using a wifi modem, or a stand alone modem and router? What lights do you see on the modem?

    Have you verified all cable connections are snug?