My internet service is down AGAIN! It seems like it’s down more than it’s up over the last week or so. I stream everything and do a lot of work from home. In the last 3 hours I’ve had about 30 minutes of service. And of course Cox won’t do crap about it. When you call you get automated responses and then it hangs up.
Hello. I'm sorry to hear you have been having trouble with your internet this week. I also depend on a reliable connection and I want that for you as well. I would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
