I got a charge for an On demand/Pay per view movie I never ordered.
I know this has happened to another person before. I saw the same complaint on this forum.The very rude representative told me through the chat that I had to pay the charge. When I asked for a supervisor, he had the audacity to say that the supervisor would say the same thing. It's Sunday, so when I called the 1-800-234-3993 number it said it is after hours, so they're closed. It is very deceiving and fraudulent to charge a person for a service they never received or voluntarily ordered. How can I resolve this? I will contact Cox tomorrow and I need to speak with a supervisor.