Forum Discussion

Jos2007's avatar
Jos2007
New Contributor
2 years ago

I got a charge for an On demand/Pay per view movie I never ordered.

I know this has happened to another person before. I saw the same complaint on this forum.The very rude representative told me through the chat that I had to pay the charge. When I asked for a superv...
ChrisJ2's avatar
ChrisJ2
Moderator
2 years ago

Hi, there. I'm really sorry that occurred to you and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We are glad to look into this for you.