Forum Discussion

mattysly's avatar
mattysly
New Contributor
3 years ago

I cannot access Government Website from my home modem but I can from my business modem. Why? I meant modem. Sorry

reemployct.dol.ct.gov

I cannot access this from home. I can access anything and everything else. Just not this one web site. It was firewalled by COX for the business too (all which was confirmed to have happened after a last major hack). Anyways, COX support un firewalled this site from my business router but claims they couldn't for my personal router because its dynamic?

Can you please help me once and for figure out why I was always able to access the site above but once the hack happened, I can no longer access the government website from my personal router? I have no firewall settings that indicate the site is blocked on my end.

Regards,

mattysly

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II
    3 years ago

    What error do you get when trying to access the site? What model business router and home router do you have? First thing that comes to mind is a DNS issue. Have you tried changing your DNS to Google DNS or some other alternate DNS?

    • mattysly's avatar
      mattysly
      New Contributor
      3 years ago

      just times out. Again cox support varified the firewall but said they could do nothing about it due to a dynamic ip

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor II
        3 years ago
        Again cox support varified the firewall

        What firewall? Advanced Security? What model modem and router do you have? Did you mean modem/router gateway?

        ::edit:: AFAIK firewalls only block ports not websites.

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III
    3 years ago

    Works fine on cox in Omaha I would suggest bypassing the router checking hosts file 

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    3 years ago

    Are both of these routers connected to the same modem, at the same time? What kind of router is the personal router? 

    • mattysly's avatar
      mattysly
      New Contributor
      3 years ago

      no. completely different locations and i meant modem not router

      • Darkatt's avatar
        Darkatt
        Honored Contributor
        3 years ago

        what happens when you do a traceroute, at what point do you stop completely getting any responses?