No IMAP connection on iPhone to cox email
I have tried to set up my cox email account on my iphone 12 that has been updated to latest iOS. However, after I input my email address and password, the iphone does not give me an option to connect to the IMAP server. It automatically sets up a POP connection. Any ideas why this is happening and how to set up IMAP on the iphone mail app for cox email?316Views0likes12CommentsOutlook 365 won't connect IMAP/POP
I spent time with the cox.net support representative and they couldn't solve this issue. I also spent time talking to Microsoft today (to solve an unrelated issue) and they helped me out with this one as well, but to no avail. No matter what I did, Outlook 365 will not connect to cox.net. Procedures tried: recommended cox.net settings for both IMAP and POP email. both don't work Variations on all settings (SPA, ports, etc.),made no difference using a brand-new Outlook profile. No change using other email programs. In my case, I used Thunderbird to access the IMAP server with no problems, sending or receiving email. verified password and connection to cox webmail. Check! I'm honestly not sure at this point how to solve my problem. Am I just stuck with another email program? Lame.7.6KViews0likes3CommentsUnable to sign in to email/webmail
Hello, I have an email account with Cox which I have not used in several years. I'd like to start using it again, but I can't seem to access my account. I've tried the following: IMAP: All of the correct server addresses are autodetected by my mail client (Thunderbird) but my password is rejected. POP3: Same, server settings look correct but my password is rejected. Webmail (Classic): After sign in, I am directed to https://webmail.west.cox.net/denied/upsell and cannot view my email account. Webmail (Enhanced): I get directed to my Cox Account page as if I'd signed in to www.cox.com directly. If I click on either of the email links (i.e. 'Cox Email' at the top or 'View Cox Email' in the Internet section) it just reloads the page. I see the webmail behavior with both Firefox and Chromium; I installed Chromium specifically to test this in another browser, so that I would not have any plugins or extensions that would interfere with page loading. I'm switching between Classic/Enhanced by clearing cache/cookies and then visiting webmail.cox.net. The old (?) login form seems to let me switch between the two. While working on this I have signed in and out of www.cox.com several times, so I don't think I'm locked out. I am not sure how I would be able to tell. What's the best way to go about getting this fixed? I first noticed this a few weeks ago, so I would hope my account is not still in the middle of a migration or something like that. Thanks!Solved6.9KViews0likes4Comments
No incoming email?
I have repeatedly had issues with my email ever since Cox "upgraded" its servers. Have checked all imap settings. I can send email but not receive it in Outlook 2016, my iPhone or at the Cox webpage. It is again on a "ticket" but I am again without email. I have been a customer for over 30 years but the last year has witnessed a failure in both service and equipment for me. I will continue to try and resolve this, but come December 17 (the end of another 2 year commitment) I am a gone pecan. I work from home on occasion and cannot tolerate the lack of email so often.1.9KViews0likes4Comments
Can't access my Cox email via iMap
Since July 19 2017 I've been unable to download iMap messages from my Cox account. The error messages say either that I've been disconnected from the server or that I'm using too many iMap channels. Regarding the latter, I reset the maximum number of channels to 1 but still get the message. This is happening on both my home computer and at work. Until this morning I had not changed any settings in my email configuration, but at home this morning I changed the incoming port from 993 to 995 to bring the settings into accord with Cox's latest documentation. But this had no noticeable effect. I am using Mozilla Thunderbird 52.2.1 on iMacs running Mac OS 10.10.5 (Yosemite). Can you please shed some light on what's going on and how to fix these problems? Thank you.1.6KViews0likes3Comments
Issue w/ SMTP in Thunderbird 45.8.0
I've had issues before with it not saving outgoing mail in Thunderbird, but NEVER in sending. This has appeared over the last 24 hours or so, still works fine in my phone & iMac (both using IMAP and Apple Mail). Now that I'm typing this I realize it might be JUST due to the VPN. I do use it with different end points/cities. But either way it's happening and I need to be able to send e-mails, regardless of what city/country I appear to be sending from. Thanks for your help1.5KViews0likes3Comments
IMAP Trash being deleted too soon
I just switched from a POP account to an IMAP account and love the way it is syncing between my laptop, phone, and the server. The one issue that I can't resolve is that items in my TRASH are being permanently deleted automatically after a day or two. The only emails in the trash are ones from Today and Yesterday. I want them left there until either I delete them permanently or at least two weeks. On my iphone, I have it set to delete after one month. In Outlook 2013, I have the box Unchecked that says delete when closing outlook. I also have the box Unchecked that says to purge the folder when switching folders. How can I make the time longer before Cox permanently deletes my trash bin?4.2KViews0likes7CommentsPassword problem setting up IMAP
My COX account password works fine for everything EXCEPT IMAP settings. My spouse uses IMAP without any problems using his standard COX login password. Settings: Using Thunderbird email: [same as I've been using for years with COX pop account] port: 993 username: [same as email less "@cox.net"] security: SSL/TSL authentication method: Normal Password [and I've typed it in when asked over and over!] "Get messages" fails asking for new password. My password is 8 characters with letters and number and to repeat, works fine to log onto the Cox website, etc. -Sherri S1.7KViews0likes1Comment
Outlook 365 and Cox IMAP account not synchronizing across multiple PCs and Macs
I have setup Cox IMAP (according to the Cox online instructions) with Outlook 365 and I am using it on multiple Macs and PCs. Although it works fine, it does not synchronize properly across devices. In other words, when I read and delete emails one one Mac, when I load Outlook 365 on another machine, the same emails still show unread. I also maintain several GoDaddy email accounts as well as a Google GMail account using Outlook 365 and none of these problems occur with those accounts. The problem is restricted to Cox IMAP, GoDaddy and GMail work as expected. What could be the reason for this behavior? ThanksSolved11KViews0likes11Comments
No IMAP connection on iPhone to cox email
I have tried to set up my cox email account on my iphone 12 that has been updated to latest iOS. However, after I input my email address and password, the iphone does not give me an option to connect to the IMAP server. It automatically sets up a POP connection. Any ideas why this is happening and how to set up IMAP on the iphone mail app for cox email?
