TV Cable Box
A general question: I've had various Cox TV cable boxes for about 15 years. I currently have Contour 2 which is by far the best of the bunch. Today, my main box worked fine (blue light on) but the mini stated no input. I first ran a signal thru which reset both boxes but still no input signal to the mini. I saw there was no blue light on the mini and did what I should have at first: unplugged the power to the mini, waited about 15-30 seconds, then replugged. I came back up just fine. So my question is: why does unplugging and replugging a cable box solve that problem? Assuming there was no over-all power interruption to my house (main box blue light was on) , would it just be a temporary power glitch inside the mini box itself? Just wondering after all these years. Thanks!
a question about contour or contour 2 cable boxes (NOT THE DVR)
I was wondering .... can I have 2 contour boxes (not the DVR kind), in the same house (thus replacing a mini-box)? example... 1 in living room and another in bedroom... Or better yet, if I found an extra contour box or contour 2 box (say at goodwill, ebay, amazon, etc...), would I be able to use it in another room instead of the mini-box as I have noticed that the contour box in our living room has nicer features such as more programming and voice remote than the basic remote and programming associated with the mini-box in my room. Any answers on this subject would be great... especially if I find out that I can simply replace the mini-box with say a "goodwill, ebay, amazon, etc.." contour and only pay $2.99 instead of whatever cox is charging to rent their contour receivers each month. Would there be any problems just plugging it in where the mini-box was??
EAS override is inoperative, but only part of the time
I live in Ocala and whenever I get an EAS override on my cable boxes, I sometimes get Cox's "Call to subscribe" message, as though I do not have a cable subscription. It most recently happened around 5:05 PM on 9/2 (possibly related to Hurricane Dorian; portions of Marion County were under a Tropical Storm Watch as of the alert time) but happens intermittently whenever an EAS code appears on my cable box. The problem is compounded by the fact that, whenever I get an EAS message from Alachua County (via WUFT), the system works as intended:I get a sequence of 4 screens of text (2 in english, 2 in spanish) with 2 EAS audio loops, all detailing the alert,then back to programming. It's just that whenever the EAS message does NOT originate from WUFT that the "call to subscribe" message appears.
Youtube App stopped working in Contour 2 TV Box
This morning when I turned on my television to access the Youtube app on my Contour 2 TV box it will take me to the Youtube icon on the internet, but once it is finished downloading to open up the service the TV screen just goes black and nothing shows up. All of the other Apps like Netflix etc are working, just the Youtube App is dead. What is going on with this. It was working fine last night. I am nowhere near exceeding my monthly usage which I never exceed. I unplugged all of my equipment, TV, Contour 2 box, my Panoramic wifi router and it did two resets and it the Youtube App is still not working on my TV. Does anyone have a fix or suggestions. One other thing, Cox continues to made all sorts of settings changes with my phone service, security service, but they never notify me of any of the changes and then I find out that the changes are affecting my services such as receiving blocked number calls which I never had turned on, but Cox turned it on without telling me. My doctors and research staff could not make calls to my home using their blocked numbers because Cox turned on the blocked numbers service without telling me. I have several other similar examples of other settings changes being done remotely by Cox without my permission.
Automatic equipment upgrades/Cox Customer Service is TERRIBLE
I subscribed to Contour TV Ultimate - 4 Premiums & Record 6 250+ channels 2 1/2 years ago, however Cox has added features since then and I still have my old equipment. Why does Cox not setup legacy customers who are subscribed to high end services for automatic equipment upgrades, or at least make some kind of effort to make sure current customers get the same type of equipment that new subscribers to the same service. This is not limited to Contour TV but, I'm subscribed to the highest internet speed Cox offers and I pay for the premium modem yet I don't have the newest equipment. I have asked this question several times through chat, phone and personal conversations with Cox CS representative's and technicians without receiving a clear answer. Unfortunately we don't have a choice between cable companies, we are stuck with whatever provider services the area you live in, which in my opinion the FCC/Government should step in and change this awful situation. I moved from a Bright House serviced area to a Cox serviced area, had I had the option to transfer and stay with Bright House verses switching to Cox I would have definitely stay with Bright House (Now Spectrum). I absolutely hate Cox, again unfortunately I'm forced to use them because i prefer high speed cable internet over any other options!
COX VERY OWN TV COMMERCIAL ADVERTISMENT CONSISTENTLY VIOLATING FCC CALM ACT
Why are the Cox commercials consistently so much louder than the other commercials? We have done all the troubleshooting one could do. Here is what i know. They have been doing this for years. It currently on the commercials they air and advertise to sell there very own services. So as a business owner if we could turn up the volume if we paid for commercials that were aired on cox cable, contour, or digital tv then this would be a slam dunk!! NOPE! IT IS ILLEGAL AND NOT FAIR. WHEN BABIES ARE SLEEPING YOU KEEP THE VOLUME DOWN BY THE PEOPLE WE PAY OUR TV BILL TO. WE OPERATE 7 HOMES WITH THIS CABLE PROVIDER. I will be filing a complaint with the FCC regarding the CALM Act. Please join me if you have experienced the same issue?Not Recording
Our box is no longer recording shows. It was fine a few days ago then all of a sudden stopped. Tr he scheduled recordings list is always empty. I've gone through the guide and found shows that no longer say they as re set to record. I would set up the shows recording again but it still wont show up.
Contour box slow to record or won't record or cancels my recordings on its own. Freezes.
Contour box slow to record or won't record or cancels my recordings on its own. I just had COX TECH CERTIFY MY HOUSE WITH MULTIPLE TESTING on 11/10/2020. Everything including the Contour TV Cable box checked out good. This has gone on since January 2020. I had 7 boxes in 6 months. Sign up to record 6 shows at once. I only have 1 tv. After a I delete a program. I have to wait 5 minutes to be able to record. This is my 6th box in 7 months. The first box lasted almost 2 years. 6 contour boxes since March 2020. June and July 2020 2 bucket truck Cox techs said there is an ongoing problem in Atlanta. I'm paying for a service that works well half the time. They have been upgrading services around here for severals months now so I get lots of slow downs or no services. I'm sick of calling the Cox Tech Dept about these on going issues.