Contour Cable Box Freezing Constantly
My contour cable box is constantly freezing but only does so when I have the channel guide open or when I am browsing through On-Demand shows or movies. Additionally, if I have a show or movie playing, that show or movie will suddenly "crash"...it will freeze, the screen will go blank, and then the regular TV will come back on. Is there any fix for this that can be done from home without a technician? Do I need to purchase a different box? PLEASE HELP!!!25KViews1like6CommentsXbox One Streaming Contour
I use an Xbox One as my primary means of home entertainment and streaming. I recently downgraded my service to internet only in addition to a contour streaming service (so no TV box needed). However, the Contour App only seems available to download on a phone or tablet. While these are great options, it seems like Cox is missing it's primary mission which is to allow people to stream directly to their living room TV via gaming consoles or dedicated platforms like Apple TV or Roku. Does Cox have any plans to roll out an app that will allow customers to stream Contour to gaming devices in the near future? With so many other streaming options such as Sling or Hulu, this would be a powerful tool to retain loyal customers.17KViews0likes4CommentsTEMPORARILY OFF AIR
Turn TV on and get "TEMPORARILY OFF AIR", please check back later. Beenwastingmy time readingabout this and one message mentions parental control. That's never been enabled and is not enabled now. The mini box works fine. The scientific america cable box give the off air message for all channels too. I assume something happened to the box. Ideas???? Thanks.Solved7.3KViews0likes6CommentsError Code XRE-03092. Won't play any on Demand shows or movies!
I keep getting the error code XRE-03092 on my new Contour box when I try to watch OnDemand shows on Starz, Cinemax, HBO, Showtime, etc.! It was working fine last night when we were watching channels OnDemand. I am not sure what happened? This morning the box did reboot and cycle through a whole bunch of numbers for quite a long time. I tried rebooting the box as well and it didn't help at all. Please help!5.6KViews0likes1CommentTV Cable Box
A general question: I've had various Cox TV cable boxes for about 15 years. I currently have Contour 2 which is by far the best of the bunch. Today, my main box worked fine (blue light on) but the mini stated no input. I first ran a signal thru which reset both boxes but still no input signal to the mini. I saw there was no blue light on the mini and did what I should have at first: unplugged the power to the mini, waited about 15-30 seconds, then replugged. I came back up just fine. So my question is: why does unplugging and replugging a cable box solve that problem? Assuming there was no over-all power interruption to my house (main box blue light was on) , would it just be a temporary power glitch inside the mini box itself? Just wondering after all these years. Thanks!5.3KViews0likes6CommentsContour XiD-P Box Drops Intermittently
Hello: I have a Contour Xg2v2-P box in one room and a second smaller Xid-P in another room. The Xg2V2-P box works well but the XiD-P box frequently loses the signal and I need to reboot it constantly - sometime 3 or 4 times within a 1 hour time frame. I am not sure exactly how this works but I suspect that the XiD-P box is communicating wirelessly to the Xg2v2 box and that the distance is an issue? Not really sure and unable to find any articles or support on this so hoping that someone can point me in the right direction because the XiD-P box issue is so frequently dropping that it basically makes my TV useless. Hoping someone from Cox technical service is reading this and can point me into the right direction on how to resolve (or should I jet get rid of the XiD-P box and get a mini box instead so I can at least watch standard cable and news on my second TV). Thanks, GNAR3.8KViews0likes7Commentsa question about contour or contour 2 cable boxes (NOT THE DVR)
I was wondering .... can I have 2 contour boxes (not the DVR kind), in the same house (thus replacing a mini-box)? example... 1 in living room and another in bedroom... Or better yet, if I found an extra contour box or contour 2 box (say at goodwill, ebay, amazon, etc...), would I be able to use it in another room instead of the mini-box as I have noticed that the contour box in our living room has nicer features such as more programming and voice remote than the basic remote and programming associated with the mini-box in my room. Any answers on this subject would be great... especially if I find out that I can simply replace the mini-box with say a "goodwill, ebay, amazon, etc.." contour and only pay $2.99 instead of whatever cox is charging to rent their contour receivers each month. Would there be any problems just plugging it in where the mini-box was??3.7KViews0likes7CommentsCable box wont turn on. Showing clock and recording.
Our Contour cable box is not wanting to turn on. Right now it is displaying the correct the time, and it shows that it is recording a show. The remote will not turn it on, nor will pressing the power button on the front of the unit. When I hold the power button down, it shows a power icon that blinks on the display, but nothing happens.3.6KViews0likes4CommentsTV Channels Missing
For the past month our TBS channel (OKC channel 731) has not worked. The non-HD channel 62 works.. but HD 731 does not. We called the first time about 3 weeks ago.. and after running all of the tests they could not determine what was wrong. We were supposed to have received a call within 24-48 hours and did not. I called again a couple of days ago.. they ran more tests, had us check physical connections etc.. nothing helped. While we were waiting on the testing they were explaining the Contour and home phone bundling they were wanting us to "upgrade" to. By the end of the call, we had not signed up for the additional stuff and there was still no explanation for the missing TBS station. Now, FOX News and CNN are missing as well. Part of me feels like they went "missing" because we didn't sign up for their additional services. But I'm sure that's ridiculous. Has anyone else had this issue? Cox - if you're reading this - is there really no way we can get our channels back? I was told the channels would "definitely return" if we got the new contour box. But I really don't want to feel like I'm paying a ransom.3.1KViews0likes3Comments