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NW_AR_Problems's avatar
New Contributor

Contour 2 Box Freezing Up

In the past week, our Contour 2 box has frozen up several times, and I've had to get online to have it reset.  This doesn't seem to be helping much at all.

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  • DerrickW's avatar
    Valued Contributor
    Hi, I'm happy to assist, sorry to hear you've been having problems with the Contour 2 service. Do you just have the one box or are you experiencing issues on more than one box in the home? Can you send an email with your account information to, include the name and address listed on the account.