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We have a Cox Contour TV that is voice narrating everything we do,
despite the fact that I have Voice Narration set to OFF as well as Video Description OFF.
I'm out of ideas on how to fix.
This fix was weird but I guess if you speak a command as opposed to using the remote, you'll get different screens. Then again, this other OP may have had the wireless box. Anyway...check this post:
I tried saying "SAP settings" and nothing came up?
Try looking in the settings menu for the option. See link below.