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I have sent multiple reset requests and nothing happens
Are all receivers impacted or only one receiver? Does an error code appear on the screen? Generally, rebooting devices only add temporary relief for signal-related issues. Do you have a splitter in the home? -Kevin M. Cox Support Forum Moderator
I do have a splitter. One end to the cable box and the other to the internet/phone modem
It does help. But then I don’t have internet access
It’s possible. I will try a new splitter to see if that helps