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I transferred my service a few weeks ago -- when we moved we switched to the wireless dvr and now have 4 contour boxes
3 boxes seem to work fine
One box, on the TV we use the most in the family room, (a new smart TV -- samsung qled) is giving us trouble. Each morning when turning on either "All power" or just the "TV power" button, the TV isn't recognizing the HDMI source of the cable. So each time, we do a hard reboot and it restarts and works fine.
We did have a tech come out last week (he was coming anyway to set up the homelife service). I wasn't home at the time -- He apparently said it had to do with some setting and thought he had fixed it -- not sure the details. Regardless, that was 4-5 days ago and it still re-occurs each day.
We moved into a new home that is wired for TV in multiple rooms, but when Cox came out, they installed the "wireless" system - don't know why. We have the same problem. We only have one Samsung TV at the present time, and every morning we lose the TV connection and have to unplug and replug the Contour box. Then it works again. Very frustrating since nobody seems to know the cause or solution. I'm wondering if we went back to a "wired" solution the problem would go away.
I am having this exact same problem. Wireless cox boxes lose connection to samsung TV's everyday requiring a reboot of the cable box. So frustrating given that all of this equipment is brand new.
Have you tried out-waiting the box? My system, which is coax, can take up to 10 minutes to start. I used to unplug it but find that "patience is a virtue". Still ridiculous for new equipment!
We've waited a long time, but it doesn't do any good.