Cox On Demand is down for all Tivo Users Nation wide

scott TiVo is working on it like I said and it is not a line item on our bills so we are not charged for ondemand access.  cox equipmend can access ondemand it's TiVo users that can't

actually scot it's been going on for months   it was working recently, but this week TiVo did something and broke it again

Just wondering as my Error v204 from the TIVO software 

Says 

There was a problem with your Account. Please Call Cox Customer Support at 877-820-8202

Others are getting error v205

I know Cox Reps read these sometimes, can you confirm you are working on this issue and that it is not a Cox issue please.  If it is Cox issue can you give an ETA?

On Demand worked about a week ago.

Becky our's is doing the same thing and the latest update I got was that it is a Tivo error even though it's showing to call cox.  this is a whole different issue than no resume viewing folder issues.

Thank you for helping on a Sunday.

With last nights Tivo Connection it returned to the V205 with a 456 error.

I did what you suggested and it did not help.

Today myself it it looks like others are getting mostly V205 errors.  Mine is V205 with a 456 error.

Below someone posted what they found all the Cox OnDemand errors to be from the TivoCommunity forum if this info Helps others.

For now I think all Cox locations are broken.

BADS NEWS is all the error message say please call Cox so this makes it look like a Cox problem, which makes Cox look really bad. If it a Tivo issue Tivo should change the error message in the next release so they stop calling Cox.  Are we sure this is not a Cox issue, just don't think Tivo would spend the time to program in the call Cox message, they even put the Cox phone number to call in the messages.  That took some time.  Should we all check that our On Demand Flags are set again (I checked 2 weeks ago and it worked fine then).  Are we sure the servers all all online?

ERROR Decoder GUIDE (thank you TCF member). THIS MIGHT HELP OTHERS W ERRORs

 "There are 4 distinct Error messages with Cox OnDemand all have different meanings, causes and possible resolutions.

C501 - usually weekends for me, some server communication issue, no resolution, most likely will work again on Monday afternoon.
A C501 error on the weekdays is usually a temporary server latency issue, and a second or third attempt usually succeeds.

(V205) w/ the code 400 - a second or third attempt to play may be successful, content link does not match between TiVo & Cox.

(V205) w/ the code 408 - Content link TiVo has is not currently available on the Cox server, generally no resolution. Content may have expired. This also can happen during the period, on the 4th day, when the content transitions from all commercials to limited commercials.

(V205) w/ the code 456 - might be resolved by rebooting the DVR, if every program is returning the 456 code.
If just certain programs return the 456 code, then it is similar to the 408 code error.
After receiving more than Ten (10) (V205)/456 errors, the DVR may need rebooted for Cox OnDemand to work again.

There is another issue where you might see a (V205)/456 error on every program that requires the DVR to be rebooted daily, I am attempting to determine how this is resolved."

Cox Marketing has been advertising that the Tivo Bold now works with Cox on Demand, they even had a Half price Special for new customers that never had Cox services before.

Looks like a real nice AD,  I wonder if the Marketing Department a Cox knows something they are advertising in Pop Ups does not actually work.

https://www.cox.com/residential/special-offers/tivo-bolt.html

I have also seen it in some Press release news articles out there over the last year where they interviewed someone from Cox

Example:

http://www.multichannel.com/news/next-tv/cox-brings-vod-retail-tivo-boxes/393370

Scott like I have said it was working up until recently and Tivo changed something and it is up to them to fix nothing cox can do.as long as your cable card gives you access to your subscribed channel and has the TiVo ondemand flag that is all cox does the rest of the stuff is on TiVo to fix.

I called Tivo, Gave them the error codes and the message.  Even mentioned others have called already opened a ticket.

They were sure this was a Cox Issue.  I even added the Error Code guide to the Ticket online while were on the phone and they still did not think it was a Tivo issue.

All they could say was do what Cox suggested (go online and and remove both video flags, connect to Tivo to download, then reboot the tivo).  I tried this 3 times, no luck.

Called the Cox Cable card dept and I do have the On Demand flag, they suggested I call Tivo.

Granted this is a Sunday, I will try again Monday when the Sr. Techs are working from both companies.  May have to take up my lunch break to do this.

It is a Tivo issue do not call cox call Tivo and say you are getting the errors and you have already talked to cox and everything is correct on their end.  the Tivo phone reps are basic trouble shooters you want to talk to a supervisor.