Forum Discussion

Frustrated_COX3's avatar
Frustrated_COX3
New Contributor
3 years ago

No Caller ID info for me any more.

Since Cox gave me a new Aris modem last month I don't even get caller ID any more. How about you???

5 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    You can log into your Cox account and reset the telephone portion (eMTA) of the combo modem.

  • Have the same problem for four month now. They are still working on it. Scammers and spammers are having a field day with me, because of this. I am forced to pick up every call now, since I don't know who is calling. Hope we can all switch carriers soon. 

    • Allan's avatar
      Allan
      Moderator
      @Frustrated_COX_Customer, I recommend sending us an email with your full name and address to cox/help@cox.com so we can help. Thanks. -Allan, Cox Support Forums Moderator.