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The infestation that's getting through Cox mail servers has got so bad that it's outright inexcusable, and I dread every moment when it comes time to check my email. In many ways it seems like Cox is a magnet for attracting not just spam, but other exploits, such as spoofing, phishing and pharming. Stuff that cyber-criminals use to deliver malware, attract victims to malicious websites or to steal confidential and sensitive data.
In all honestly, I get more garbage than legitimate messages that it's become a frustrating chore sifting through the mess it creates. Not to mention the hours I've wasted in the daunting task of creating over a hundred, non-effective, "filter rules" to weed out some of the reoccurring pests. In fact my Inbox looks no different then my Spam folder, each containing a mixture of both spam and legitimate emails (just as the image shows above). "Marking" an email as spam is a joke too, and you’re a fool in trying to utilize that option because it does absolutely nothing. Perhaps it’s because protective measures are not being implemented by the server. But even if they were, I shouldn’t be receiving the same garbage every single day. And just to prove I'm not exaggerating, here a "small list" of the garbage accumulated in a typical work week:
SelectHomeWarranty, Gadget Junkies, Leaf Filter Discount, Sams Club reward, CVS Pharmacy Survey, AltaiBalance, Truth_Finder, Caringforaparent.com, VeteranInsuranceDiscounts, Support Center, Soft Erections, Home Solar Survey, PowerPro-PowerSaver, FreezAir Pro, UV PhoneSanitizer|SterilizerXf, Talcum-powder-lawsuit settlement.com, TalcumPowderLawsuit, Dream Home Ideas, Pest Control, Max-Performer, ProbioticEase|Special, Dear Beneficiary, eharmony Partner, Protect Your Home - ADT Premier Provider, awesomestuff2buy.com, Exclusive Tactical Flashlight, NationalConcealedAcademy, REPLY ME URGENTLY, Wheel of Fortune, FRONTLINE KN95 Facemask, Vivint.SmartHome, Gemini Trust, AAGMortgage, Premium Mattresses by Lull, BANK OF CHINA, SeniorsDiscountsClub Info, PowerPro-PowerSaver, Nutrisystem Discount, BestCarInsurance, Pure Radiance, TommyChong, BoyScoutsAbuseLawsuit.com, Anti-Virus Protection, EZBatteryReconditioning, seniorperks, Boundery eBulb, Nerve Renew Wes, RoundUp Lawsuit, Walk-in Safety Tub, GutterProtector.coPromo, SunPower Promo, Buy Mask Shield, Male Enhancement, InjurySurvey.com Info, Cannabis Gummies, DoGoodPoints, SNOWTeethWhitening, FreeFlashlight, Enlarged Prostate, PlatinumAutoWarranty, BathroomRenovationShop, USAMilitarySavings Info, RoofingSurvey, Oil Change Coupons, Diet Legends Keto Fuel, NationalConcealedAcademyTraining, Smart Living Tips, ZantacInjuryHelp.com, ShopThePersonalButcher Ad, Nutrition Tips, FundsForVictims, Crepe Erase.
Not only is it enough to make your head spin, but it's an issue that's shared with thousands of other Cox customers who are equally just as frustrated. In fact this abuse has been going on way too long and it's about time that the company finally takes immediate action to combat these security issues - rather than continuing to ignore them over the years by neglecting the basic techniques for securing their systems - and thus leaving us vulnerable.
Frankly, I strongly feel that we as consumers deserve more consideration than what we've been getting, as well as receiving the best protection against all outside threats. After all, if Gmail can protect their users from spam and other exploits for free, then why can't Cox at least try by doing the same? With that said, I'm convinced that Cox is technologically behind the eight-ball and is seriously in need of updating or adding more security layers to get back up to speed. Please weigh in if you agree.
NOTE TO MODERATOR: Judging by the many posts on this particular subject during the past several years, this has been an ongoing issue that has yet to be resolved. Since this is forum open for discussion, it would be greatly appreciated that you allow more ample time for comments and/or suggestions to be heard before making the final decision of marking this thread as locked. Thank you.
I have been a Cox customer since the mid 90's when they first set foot the Valley, after buying out Speed Choice and Cable America. Back then, there was no such thing as free email or Google for that matter, and web services such as Yahoo were in development. So having a Cox email account wasn't necessarily considered a perk, but rather an essential component of the internet package. In fact I paid $10 a month extra so my daughter could have her own email addy. Fast forward some 30 years later, and I’m still paying Cox for the same type of service - although it costs much more - despite its deterioration. The fact that we have free web services like Yahoo, Microsoft and Google shouldn’t give reason to abandon Cox webmail and go elsewhere. Nor should it let them off the hook either.
As far as having a bunch of subscriptions, I'm glad you mentioned that because it’s certainly not the case here. First off, I use my Cox account strictly for personal and business related activity, such as banking and lending, paying bills and utilities, medical and dental appointments, booking flights, insurance claims, legal concerns, communication between friends and family, etc.
Secondly, I use Gmail for most everything else, like shopping, pizza and food deliveries, social media, blogs and posts, etc. Stuff that may be more vulnerable of being hacked or otherwise compromised. Yet surprisingly, unlike Cox, I don’t get one iota of spam delivered to my Gmail inbox. Which brings me back to my first post, “if Gmail can protect their users from spam for free, then why can't Cox?”
That would have been about the time (my estimate is October, 2019) that the floodgates for this god-awful spam opened up and have yet to close, despite numerous complaints about it (including several by myself). You can’t block the address because they just change the address, plus you only have a limited number of addresses to block. The only relief I have found is using Outlook. After creating a few rules, Outlook does a decent job of weeding out the spam. However, only the Windows based version will do it (the iPhone app is useless), and once in a while, a “bug” gets into the system that requires you to re-enter your username and password for Cox. When that happens, it essentially resets everything as far as filtering, renders existing filters useless, and the program “unlearns” what is spam. So for a few days, the Spam flows through like raw sewage. Does Cox plant these bugs to let this ** through? It can be sooooo frustrating. I’ve just about had it and have a Gmail account set up. Might just be a matter of time (and the effort of notifying people tied to this address) that I’m switching.
I get those same garbage ones, and the Wells Fargo one I have received twice, both times from what turned out to be from cox.com accounts. These spam emails are bad enough, but when the source is a Cox account, it makes it even more suspicious and frustrating, and you figure more would be done about it since it’s internal. I report it as abuse, but nothing seems to be done.