2 years ago someone posted a similar message on this forum. The reply from the moderator was that Cox does not consider email to be a "basic service of any Internet Service Provider". Email was considered as a perk that cost the customer zero. The underlying concept was ..... since email was free, customers could afford to put up with some deficiencies.
I have been a Cox customer since the mid 90's when they first set foot the Valley, after buying out Speed Choice and Cable America. Back then, there was no such thing as free email or Google for that matter, and web services such as Yahoo were in development. So having a Cox email account wasn't necessarily considered a perk, but rather an essential component of the internet package. In fact I paid $10 a month extra so my daughter could have her own email addy. Fast forward some 30 years later, and I’m still paying Cox for the same type of service - although it costs much more - despite its deterioration. The fact that we have free web services like Yahoo, Microsoft and Google shouldn’t give reason to abandon Cox webmail and go elsewhere. Nor should it let them off the hook either.
As far as having a bunch of subscriptions, I'm glad you mentioned that because it’s certainly not the case here. First off, I use my Cox account strictly for personal and business related activity, such as banking and lending, paying bills and utilities, medical and dental appointments, booking flights, insurance claims, legal concerns, communication between friends and family, etc.
Secondly, I use Gmail for most everything else, like shopping, pizza and food deliveries, social media, blogs and posts, etc. Stuff that may be more vulnerable of being hacked or otherwise compromised. Yet surprisingly, unlike Cox, I don’t get one iota of spam delivered to my Gmail inbox. Which brings me back to my first post, “if Gmail can protect their users from spam for free, then why can't Cox?”
