Blocked ports to play game

Don't give me too much credit. When it comes to the Panoramic gateways, its difficult to work without a proper manual. I found the image below which shows atleast where Port Triggering is.

ok this is on the Arris page so I'll go on there in a minute.   But what are you to enter in as far as a description??   Is that just made up by me???   They also have boxes for "Inbound Port" and then "Target port"  What's the difference ??   Does both boxes have to be filled out???  In other words can I leave the target port boxes blank and just use the Inbound ports???

Description doesn't matter. Inbound port and target port are the same. Format is both. However looks like you solved it on your own. Good job.

Actually I didn't :( !!   I was able to open the ports as instructed.  I followed the instructions to the letter.   However, when doing a port checker they will not open even after launching the game.    I even disabled the router firewall & still to no avail.   I also  unplugged the router for about 10 min  & then rechecked it again but nope    I'm kinda afraid to reset to factory settings .......but that would be the only thing left to try. 

Did you have a antivirus program or any kind of software firewall?

Also, can you show a screenshot of the port triggering rules?

Last, do you have a cell phone you try tethering to your PC to rule out ISP issues. It's possible one of those ports is used by the gateway for remote support or some other kind of application. If not, the other alternative would be to try bridging the gateway into modem only mode and see if that works.

I was thinking some more, and perhaps it would help to know what the general problem is. Can you play at all or is it lag? Sounds more like packet loss the way the Kelton describes specific IP addresses.