Voice Description will not turn off on my ABC channel
For at least 3 weeks, I have been getting voice description on ABC (channel 9). I only watch one show on this channel so it is an inconvenience since other channels don't do this. I have been in contact with Phone support and chat support numerous times with no resolution. Today COX sent a tech out to the house and told me that they are not allowed to come inside. So it left me wondering why they bothered sending someone out.
He said that all he could do was swap my Contour box and hope it solved the problem. But there is no way to know immediately if that solves the problem since there are no shows on ABC that are Voice Description enabled until this afternoon. Not wanting to lose all the recorded programs I have on the DVR, I told him that I didn't want to exercise that option on a slim possibility that it would solve the problem.
Looking in this forum, I see that others have had a similar problem but I can't see where it has ever been resolved.
So I guess I will be looking deeper into streaming TV and getting rid of COX TV altogether. In this shutdown, the lack of new programing makes it something that is not even close to being worth what I am being charged.