Forum Discussion

Joe_Curry's avatar
Joe_Curry
New Contributor
5 years ago

Voice Description will not turn off on my ABC channel

For at least 3 weeks, I have been getting voice description on ABC (channel 9).  I only watch one show on this channel so it is an inconvenience since other channels don't do this.  I have been in co...
LisaH's avatar
LisaH
Moderator
5 years ago
Hi Joe Curry. Also, please check the TV settings to make sure that this feature isn't enabled. If you continue to have issues with a specific channel or a specific show, please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.- Lisa, Cox Support Forums Moderator
  • Joe_Curry's avatar
    Joe_Curry
    New Contributor
    5 years ago

    How many times do I have to tell you people that it is not enabled and it still does the voice description?  I have tried changing the settings numerous times with no change.  I get the feeling that COX support has no idea how to fix this problem and I am just one step closer to going 100% streaming.