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AWG70508's avatar
AWG70508
New Contributor
2 years ago

TV sound not synced

My Samsung Smart TV voice sound is not synced with mouth movement? Off about a second but recently noticeable.

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Lots of kudos in here...but we ain't fix nothing.

  • DRVEGAS's avatar
    DRVEGAS
    Valued Contributor

    My Samsung has the same issue but I'm using Dish Network not Cox 🤔

  • Bruce's avatar
    Bruce
    Honored Contributor III

    The speed of your audio signal may actually be correct or normal, but your video signal may be out-of-sync.

    Disable any video-processing on your TV (and/or receiver), such as motion enhancement, video enhancement, video noise reduction, etc

    If your audio and video get back in sync, you can re-enable enhancements one-by-one to find the culprit.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    So I can look over the manual, what model TV do you have? Also, how do you have the cable box connected to the TV? Any audio system or sound bar?

    I also have a Samsung TV and the audio stops sometimes and I have to power cycle the TV to get it to work. Have you tried that?

    • Bruce's avatar
      Bruce
      Honored Contributor III

      The audio just stops?  Is the audio from your TV speakers?  I know you've ensured all firmware is up-to-date.  Where does your TV gets its programming?

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor

        ::edit:: Wait, who were you talking to, me or OP?

        Yes, it happens if the TV has been in stand by for a long time. Mostly happens when using the built in apps like Disney+ but I think I have had the issue using blue-ray too. Hook up is simple, just the TV and a Sony BR player via HDMI.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      what model TV do you have?

      You can find the model number by going into Settings > Support > About this TV > Model code. I have the UN43NU6900.