Forum Discussion
- BenS1Former ModeratorHi @Walkingdeadjunkie,
I see that S5 E1 of 'This is Us' is now showing. Were you able to access it and watch that episode?
Ben S.
Cox Support Forums Moderator- WalkingdeadjunkNew Contributor III
No it is not showing for me. Only up through season 4. That is for the HD episodes. For the non HD episodes only episode 303 is there.
- BenS1Former Moderator@Walkingdeadjunkie ,
Are finding it by searching with the name of the show or are you going through the 'On Demand' menu into the TV section then going to NBC then to 'This is US'?
Ben S.
Cox Support Forums Moderator
- BenS1Former Moderator@Walkingdeadjunkie
Have you seen any error codes populate when you watch any other VOD programs?
Ben S.
Cox Support Forums Moderator- WalkingdeadjunkNew Contributor III
No, no error codes. I rebooted the cable box and worked with someone on the phone from Cox and they don’t know why the content is missing. FTWD is now showing up but This is Us and The Undoing are still missing.
- JonathanJFormer Moderator@Walkingdeadjunkie
It appears a ticket has been submitted about the missing contents.
Jonathan J
Cox Moderator
- WalkingdeadjunkNew Contributor III
Fargo Season 4 Ep 9 is broken, when I play it, after the opening commercials and credit it goes all black and won’t play. At least 1/3 of what I want to watch On Demand is either missing or the episode is damaged. Please address this. The quality of your on demand product has taken a nose dive.
- DustinPModeratorWalkingdeadjunkie,
We have opened a new ticket to investigate this further. CUI000010595993 is your ticket number.
Dustin
Cox Forum Support Moderator - DustinPModeratorChecking back with you. Are you finding the issues are no longer present for you with On Demand playback on the cable box? If issues remain, please email us at Cox.Help@cox.com with your address. We can help reserve a service visit for you if issues remain.
Dustin
Cox Forum Support Moderator- WalkingdeadjunkNew Contributor III
Entire season 5 of this is us is missing. Fargo season 4 episode 9 still damaged.
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