Forum Discussion
BenS1
Former Moderator
@Walkingdeadjunkie
Have you seen any error codes populate when you watch any other VOD programs?
Ben S.
Cox Support Forums Moderator
Have you seen any error codes populate when you watch any other VOD programs?
Ben S.
Cox Support Forums Moderator
Walkingdeadjunk
4 years agoNew Contributor III
No, no error codes. I rebooted the cable box and worked with someone on the phone from Cox and they don’t know why the content is missing. FTWD is now showing up but This is Us and The Undoing are still missing.
- JonathanJ4 years agoFormer Moderator@Walkingdeadjunkie
It appears a ticket has been submitted about the missing contents.
Jonathan J
Cox Moderator- Walkingdeadjunk4 years agoNew Contributor III
And-Fear the Walking Dead episode is now there but the program stopped playing at 2/3 of the way in. Tried watching twice and it’s broken. This is getting ridiculous you offer a product that is terrible and unreliable at an exorbitant price.
- LisaH4 years agoModeratorHi Walkingdeadjunkie. I escalated that information to the Video Team to investigate. I apologize for this inconvenience. - Lisa, Cox Support Forums Moderator
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