Wont record
When trying to record get a red circle with a line through indicating NO - nothing shows up in scheduled recording even though I have multiple shows scheduled. Restarted and refreshed system - nothin...
Forum Discussion
Hello, LokiMa.
I see you have a ticket open for investigation with our video administrators. We are reaching out to our network operations team to see if there is an identified issue since the couple of reports here in forums is the first our team has heard of the problem. We'll follow up with you here when we get a response to our inquiry. In the meantime, the ticket you already have open is probably the best course of action at the moment. Have you already tried reprogramming recordings that aren't working? -Colleen
I see you have a ticket open for investigation with our video administrators. We are reaching out to our network operations team to see if there is an identified issue since the couple of reports here in forums is the first our team has heard of the problem. We'll follow up with you here when we get a response to our inquiry. In the meantime, the ticket you already have open is probably the best course of action at the moment. Have you already tried reprogramming recordings that aren't working? -Colleen
That isn't a possibility when it will not let you set anything to record in any method. You try to set something and it immediately shows it cancelled out.
- Hi LokiMa,
Have you tried doing a System refresh? Hit the Triangle 'A button' on your Contour remote, then scrolling over to 'System Refresh'.
Ben S.
Cox Support Forums Moderator
