Unable to Play Video XRE-03092
I just swapped out the Contour 2 box a couple of days ago and now every time I try to watch an ON DEMAND movie the screen displays the Unable to Play Video XRE-03092 message. It only happens with ON...
Forum Discussion
Hi @Pmax
I know how frustrating it is to replace your box and still have unresolved cable issues. If you have a box in one room that is working but the main box is having issues, you may want to check splitters/amplifiers and the coaxial cable to see if those are causing the issues. You can also email us at cox.help@cox.com with your full name/full address and we can schedule a technician visit for you.
Ben S.
Cox Support Forums Moderator
I know how frustrating it is to replace your box and still have unresolved cable issues. If you have a box in one room that is working but the main box is having issues, you may want to check splitters/amplifiers and the coaxial cable to see if those are causing the issues. You can also email us at cox.help@cox.com with your full name/full address and we can schedule a technician visit for you.
Ben S.
Cox Support Forums Moderator
