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Free's avatar
New Contributor


Purchased a TV episode for my son, and it played fine for while. Now whenever we try to play it, we get the code XRE-03092...unable to play video. We get this code on every TV in the home. We’ve reset equipment, etc. Nothing works.

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  • Hi Free,

    Are you getting this error on other recordings or just this particular one?

  • Bruce's avatar
    Honored Contributor III

    That's a well-known error code with Xfinity X1 DVR.  It has to be at least a year old.  If Comcast hasn't figured it out, Cox won't.