Forum Discussion
I did do the email suggested, and the issue is corrected now. But you are correct, why does this keep happening? I mean, it gets corrected quite quickly, but still...
- Bruce3 years agoHonored Contributor III
There's a lot more video data to process than audio data in a TV signal. The picture is HD but the audio is not "HD" so sometimes the decoding gets out-of-sync with cheap equipment. I don't think you have have cheap equipment because it's only 1 channel.
If you had sync issue on all channels, it could be your equipment. If your cable-box is only processing the data, it could be a local issue with Cox.
This appears to be only 1 channel. You notice it, report it and somewhere between you noticing and reporting, Boomerang resolves it. Why does it keep happening at Boomerang...equipment, personnel, procedures, your affiliate (if there is 1)?