Forum Discussion
JonathanJ
Former Moderator
Hello,
Are you noticing that the gateway is offline when this happens? Also the next time this occurs please email your full-service address and full name to cox.help@cox.com so we can take a closer look.
Jonathan J
Cox Moderator
Are you noticing that the gateway is offline when this happens? Also the next time this occurs please email your full-service address and full name to cox.help@cox.com so we can take a closer look.
Jonathan J
Cox Moderator
PhilW
5 years agoNew Contributor
For some unknown reason, our TV worked this morning for the first time without having to unplug and replug the receiver box. It may be because my wife paired/repaired the remote either yesterday or the day before. Is that possible or has Cox done something else?
- JonathanJ5 years agoFormer Moderator@PhilW
We're not aware of any changes please let us know if you have further issues.
Jonathan J
Cox Moderator- montman5 years agoNew Contributor
Just to follow up, a technician came at the end of last week & replaced our streaming box. It has worked ok since Friday with no issues, fingers crossed that doesn’t change.
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