Forum Discussion

ejohns7150's avatar
ejohns7150
New Contributor
23 days ago

Guide incorrect

Why does the guide consistently show incorrect program information? For example channel 68 currently says it’s supposed to be Texas Rangers baseball game. However it’s actually a poker tournament.
CurtB's avatar
CurtB
Valued Contributor III

BeckyTiffanyR   Any Cox moderator:

Please contact Bally Sports and ask them to switch over to the Rangers game as indicated in the program guide.  They're broadcasting the wrong program again.  This seems to happen a lot, especially when the game is scheduled for their backup channel.

ChrisJ2's avatar
ChrisJ2
Moderator
19 days ago

Hi, Curt. I'm so sorry for the issues with Bally Sports. I want to help. If you would, please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. Once I have the specific account, i would be glad to email our Network Operations team for you.