Forum Discussion
5 Replies
- CrystalSFormer ModeratorHello @Doug Nordyke,
I am so very sorry to learn of your DVR troubles and I'd like to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator- John2222Contributor
Yes we have the same problem on both DVR-6 tuners. Crystal S, what is Cox doing to escalate and solve and fix this problem?
- BenS1Former ModeratorHi John2222
I know it is important to you to record all of your favorite shows. You can always set the DVR to recover 1-2 minutes early and stop 5 minutes late. See the links below to help you with those settings.
www.cox.com/.../managing-contour-scheduled-recordings.html
www.cox.com/.../scheduling-a-series-recording-on-a-cox-tv-dvr.html
Ben S.
Cox Support Forums Moderator
- Tom2001New Contributor III
Same issue here in Laguna CA....records 45 seconds early and misses final 45 seconds. Having us add recording time to the DVR is a bad solution. Cox just has to look into the Time problem and resolve it.
- BeckyModeratorHi Tom2001, thanks for reaching out to us through Forums and Twitter. We'll get to the bottom of this for you! -Becky, Cox Support Forums Moderator
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