Forum Discussion

ldga1204's avatar
ldga1204
New Contributor
2 months ago

6 Recording on contour TV

Hello 

We just got contour TV DVR with a new modem. However we are unable to record more than two shows at a time. We were under the impression that contour allowed up to six recordings the time.  I have tried everything and looked up multiple online videos.

What are we doing wrong?  

Thanks

 

  • CurtB's avatar
    CurtB
    2 months ago

    in order to record 6 programs at a time, you must be subscribed to Cox Preferred DVR Service and have a Contour receiver that will record up to 6 simultaneous DVR recordings.   What TV package and receiver do you have?     Identifying Your Cox Digital Receiver

  • Allan's avatar
    Allan
    Moderator
    2 months ago

    Hello. I can certainly understand your concern with this dvr issue. Please feel free to send an email with your full name, address, and a brief description of this concern to cox.help@cox.com 

  • CurtB's avatar
    CurtB
    Honored Contributor
    2 months ago

    in order to record 6 programs at a time, you must be subscribed to Cox Preferred DVR Service and have a Contour receiver that will record up to 6 simultaneous DVR recordings.   What TV package and receiver do you have?     Identifying Your Cox Digital Receiver