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hammerva's avatar
New Contributor
6 years ago

Did anyone have DVR problems after power outage last night?

i am not sure how far reaching it was in the Fairfax County area but Centreville had about a 5 minute power outage.   When it eventually did come and reboot everything my DVR recordings from about 15% free to 29% free last night to now it is about 68% free.  It is strange that my older recordings stayed there but my new stuff got wiped out  I have a ton of recordings shown as "unavailable to play".  Tried asking support and doesn't seem there is anything more to recover this.   Anyone else have this issue in the last day

Need to figure out how save some of these DVR things in case of this mess.  

1 Reply

  • XavierB's avatar
    Former Moderator
    Hi Hammerva,

    Thank you for contacting us. I would like to take a look at your account. Could you send us your account details in an email at