Forum Discussion

Hollyjosh20's avatar
Hollyjosh20
New Contributor
2 months ago

Bill

I was wanting to see what’s the minimum I can pay without my services being interrupted???? Bc I’m a single mom struggling with two teenagers that are in school 

2 Replies

Replies have been turned off for this discussion
  • Hi Bill,

     

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.

     

    Cox Support Forums Moderator 

  • Darkatt's avatar
    Darkatt
    Valued Contributor III

    I feel for you, I was not only a Single DAD, raising 2 daughters, but a disabled veteran as well. I understand the situation. 

    Bottom line, what services do you have and what can be cut, or lowered. Call Cox, and request to speak to someone in retention, and see what they can do to lower costs. Drop cable or use a cable mini box with basic channels. Lower your internet speed. 

    If your income is below a certain threshold they can provide you low cost internet, (I think it's 9.99$ or so a month). It's not going to get you any speed records, but it will provide you internet so you can go online, and take care of bills and such, and the kids will have access for school projects.