MattF
6 days agoVisitor II
Cox DVR infrastructure
Why does Cox push their cloud based DVR when they obviously don't have the appropriate infrastructure to handle it? Crappy quality. They claimed doing a migration to another cloud provider would fix it. No improvement. Now tonight, all of our DVR recordings suddenly disapeared. When I called, I'm told they are doing an emergency cloud migration. I'm guessing someone screwed up royally somewhere. Either that, or they are under ransome ware attack.