Please make an option to turn off screensaver

Hello Dmckenzie7777, 
I apologize that this request has not become a feature that can be self controlled. We would not want to lose a loyal customer such as yourself for a feature such as this. I definitely understand the desire to adjust or disable the screensaver. I use TV as background noise and when the screensaver pops up, it always wakes me up. In the screensaver settings you are able to adjust the time before the screensaver turns on to a maximum of 5 hours. This can be done simply by using the voice feature and saying 'open screensaver settings', or going to the settings, select 'device settings', then 'screensaver'. 
I have once again submitted additional feedback on your behalf to request more control over turning the screensaver on and off, not just increasing the time before it goes into effect. If you have any additional questions or need help with accessing this, please email us at cox.help@cox.com with a link to this thread, your name, and address, and we would be happy to assist further.
The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.

I couldn't agree more with dmckenzie7777.  I too use the TV as background noise while sleeping and it wakes me up multiple times a night. Worse yet, we have a newborn and he will also wake up once the screeensaver turns on which is extremely frustrating. Ideally there should be an option to turn it off but at the very least there should be an option to leave the volume on even if the screensaver comes on. I too am considering canceling my cox because of this. As parents of a newborn sleep is of the upmost importance and this is something that is affecting our day to day lives. Please, please, please fix or add an option to leave the volume on.

I agree the screensaver should be an option especially when I pay for a specific Network for my animals while I'm at work. I'm starting to wonder what the point of why I pay for an animal subscription if I can't allow it to run while I'm gone without it being interrupted by a screensaver. I'm thinking of going with a different cable provider because I pay a whole lot for cable and if I wanted it to run all day then that's exactly what I pay for so not giving me an option makes me think I should also get a discount for all the hours that I cannot run the cable as I want to. 

The screensaver is probably more for Cox's benefit than for its customers.  If a Switched Digital Video channel is playing when the specified period of inactivity is reached, the channel's frequency will become available for use by another channel, if no other customer on the node is viewing or recording the channel.  Only the most popular channels have a network-wide stream.   SDV frees up bandwidth by only broadcasting channels that are actively being watched or recorded.  The screensaver replaces a blank screen.  If it's thought of as a feature, albeit unwanted, it successfully distracts from why it's needed.