Where did all my posts go?
So I went to go sign in today and it gave me either 1 of 2 errors(see below). I dumped my cookies and tried a different browser and PC and still the same. Waited about 20mins and now I can login norm...
Forum Discussion
@WiderMouthOpen I think we may be overlooking a possibillity that's been right in front of us. When you signed in 8 days ago, you received an error message with a follow-up message that a new user might see. Something unexpected happened during sign in that may have caused you to lose the join relationship with your prior posts. (When unexpected stuff happens, results are unpredictable). Cox Social Media Support should create a ticket for the forums DBA to research and, if this is the case, repair the database to restore the join relationship to your lost posts. Preserving data integrity is part of a DBA's job responsibilities.
Something unexpected happened during sign in
I never went through with the "create your forum identity" section because I was afraid it would delete my account some how. Last time I emailed Cox they replied with a strong sense that they would be contacting me and I shouldn't email them any longer. I will give it another day for them to respond here before I email again.
The database would have already been corrupted when you got the second message. You were right not to complete the “create your forum identity”.
I no longer think someone deleted your posts. Do what you think is right, but it’s been over a week. You didn’t do anything wrong. The "we'll contact you when we have more information" thing never seems to happen.
The "we'll contact you when we have more information" thing never seems to happen.
Yea, I have never been good at confrontation. And for real, I can't see it being very important to them. I did it though. Hopefully they will be replying here soon.
I don’t think you’re being confrontational. You alerted Cox of an error message you received that indicates data in the forums database has been corrupted which negatively affects you.
Cox should go through their established procedures to correct an error within one of their applications. For the significant amount of free help you provide to Cox’s customers, it’s not unreasonable to expect a timely status update.
