Upstream issue causing disconnects
This started more than two years ago. The Cox representative suggested we get a new modem to address the issue. April 2017 we got an ARRIS Surfboard SB6183. This didn't fix the issue and the Cox rep...
Forum Discussion
Hello elizawilli. T4 errors are never a good thing and typically require a tech. Please send us and email with your full address, name, and link to this thread to cox.help@cox.com so we can help. Thanks. -Allan Cox Support Forums Moderator
2 years, 2 modems, 3 technicians, 2 cable rebuilds and over 730 daily calls. Meh, just send an email for another tech. I don't think these modems and service calls have been free.
