Forum Discussion

New Contributor II

6 years ago

T3/T4 timeouts, high packet loss, Internet connection drops randomly

This has been happening from day 1, 60 days ago. I've contacted support multiple times and have gotten the usual "everything looks good" run-around answer. Here are my PingPlotter Pro results and mod...

bad service

cable modem

connection issues

connection issues T3 errors Timeout

coxsupport

disconnect

dropped_connections internet intermittent service

frustrated_advanced_user

poor speed

falc

New Contributor III

6 years ago

You're not alone friend. Scroll through the first few pages of this forum. File with the FCC and send them your screenshots.

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/25362/please-join-me-in-filing-a-complaint-to-the-fcc-about-locked-packet-loss-threads

CrimsonFenix

New Contributor II

6 years ago

Complaint submitted.

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T3/T4 timeouts, high packet loss, Internet connection drops randomly

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